Last Updated: {Mar 12, 2026}
This Privacy Policy explains how Work Hard Travel B.I.G. (“WHTB,” “we,” “us,” “our”), a brand of M&K Group, Inc., collects, uses, and shares personal information when you visit our Site, submit forms, subscribe to email updates, or book travel.
1) Information We Collect
- A) Information you provide
- Contact details (name, email, phone)
- Trip details (dates, budget, destination preferences, travelers, special requests)
- Group information (headcount, room preferences, payment preferences)
- Corporate/incentive information (company name, goals, attendee needs)
- Payment information and billing details when you pay us directly
- Communications (emails, messages, notes from calls)
- B) Information collected automatically
- IP address, device type, browser type
- Pages viewed, session duration, referral sources
- Cookies and similar technologies (see below)
2) How We Use Your Information
We use your information to:
- Provide quotes, plan travel, and manage bookings
- Process payments and prevent fraud
- Communicate about itineraries, deadlines, confirmations, and changes
- Send marketing emails and trip inspiration (you can opt out)
- Measure Site performance and improve content and conversions
- Comply with legal obligations
3) Analytics, Pixels, and Email Marketing
We use tools such as:
- Google Analytics to understand Site traffic and behavior
- Meta Pixel to measure ad performance and create relevant audiences
- Email marketing platforms to send newsletters, trip ideas, and follow-ups
These tools may use cookies or similar technologies. You can adjust cookie preferences via your browser settings. If you disable cookies, some Site features may not work properly.
4) Payment Processing and Security
When you pay Work Hard Travel B.I.G./M&K Group, Inc. directly, we use reasonable security measures and may use third-party payment processors to process transactions. We do not intentionally store full payment card numbers on our servers unless explicitly disclosed and secured through compliant systems.
5) How We Share Information
We may share information with:
- Suppliers to fulfill trip requests and bookings (cruise lines, hotels, tour operators, airlines, etc.)
- Payment processors to complete transactions
- Service providers (CRM, email tools, hosting, analytics)
- Legal/compliance where required by law or to protect rights/safety
We do not sell your personal information for money. We may share data for advertising measurement and targeting through pixels/cookies as described above.
6) Data Retention
We retain information as needed to provide services, maintain business records, meet tax/legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type.
7) Your Choices and Rights
Depending on your location, you may request to:
- Access, correct, or delete certain personal information
- Opt out of marketing emails (unsubscribe link in every email)
- Limit cookie tracking through browser/device settings
To submit a request: {support@workhardtravelbig.com}
8) Children’s Privacy
Our Site is not intended for children under 13, and we do not knowingly collect data from children.
9) International Visitors
If you access the Site outside the United States, you understand your information may be processed in the U.S., where privacy laws may differ.
10) Third-Party Links
Our Site may link to third-party websites. We are not responsible for their privacy practices.
11) Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will reflect changes.
12) Contact
Work Hard Travel B.I.G. (a brand of M&K Group, Inc.)
Email: {support@workhardtravelbig.com}
Phone: 951-719-9338
