Last Updated: {March 12, 2026}
These Terms and Conditions (“Terms”) govern your use of the Work Hard Travel B.I.G. website (the “Site”), and your purchase of travel planning services and/or travel bookings from Work Hard Travel B.I.G. (“Work Hard Travel B.I.G.,” “WHTB,” “we,” “us,” “our”). Work Hard Travel B.I.G. is a brand operated by M&K Group, Inc. (“Company”).
By using this Site, submitting a form, requesting a quote, or booking travel through us, you agree to these Terms.
Work Hard Travel B.I.G. provides travel planning, consultation, and booking assistance for luxury/bucket-list travel, cruises, group travel, and corporate/incentive travel.
Most travel services (air, cruise, hotel, tours, transfers, etc.) are provided by third-party suppliers (“Suppliers”). Suppliers control their own pricing, availability, and policies.
Kristi {Last Name} is an independent travel advisor and may be affiliated with Expedia Cruises in that independent advisor capacity. Work Hard Travel B.I.G. is not Expedia, is not owned by Expedia, and is not endorsed by Expedia, unless expressly stated in writing.
Nothing on this Site creates an agency, partnership, joint venture, employment, or endorsement relationship between Expedia Cruises and Work Hard Travel B.I.G. or M&K Group, Inc. Expedia Cruises is not responsible for Work Hard Travel B.I.G.’s services, content, fees, or communications, and Work Hard Travel B.I.G. is not responsible for Expedia Cruises’ policies outside of bookings processed under their systems.
We may charge planning fees and/or service fees, especially for:
Fees are disclosed before work begins. Unless explicitly stated otherwise in writing, planning/service fees are nonrefundable because they compensate time and professional services, even if you choose not to travel.
Payment Processing (We Accept Payments Directly):
All changes/cancellations are subject to Supplier rules and may involve penalties up to 100% of trip cost.
We strongly recommend travel insurance for most trips—especially cruises, international travel, group travel, and itineraries with nonrefundable deposits.
You are responsible for reviewing policy details and choosing coverage appropriate to your needs. Declining insurance means you accept the risk of losses from cancellations, interruptions, medical issues, and delays.
You are responsible for meeting all travel requirements, including passports, visas, vaccinations/health documents, and entry rules. Requirements can change quickly. We can provide general guidance, but you must verify requirements with official sources and ensure compliance.
Please notify us in writing of special requests or needs (dietary, mobility, medical). We will communicate requests to Suppliers, but cannot guarantee availability or accommodations.
Suppliers are independent contractors and are responsible for their own services. To the maximum extent permitted by law, Work Hard Travel B.I.G. and M&K Group, Inc. are not liable for:
Limitation: Our total liability for any claim is limited to the amount you paid directly to us for the specific services at issue (planning/service fees), unless otherwise required by law.
If you dispute a charge, contact us first so we can attempt resolution. Chargebacks can trigger supplier cancellations and may prevent refunds. You agree to cooperate and provide documentation during dispute resolution.
All Site content (text, branding, logos) is owned by or licensed to Work Hard Travel B.I.G./M&K Group, Inc. You may not reuse it without written permission.
You agree not to misuse the Site, introduce malware, attempt unauthorized access, scrape content, or disrupt Site operations.
These Terms are governed by the laws of the State of Utah. Any dispute will be brought in the state or federal courts located in Utah County, Utah, unless otherwise required by law.
We may update these Terms periodically. Continued use of the Site constitutes acceptance of updated Terms.
Work Hard Travel B.I.G. (a brand of M&K Group, Inc.)
Email: {support@workhardtravelbig.com}
Phone: {951-719-9338}
